Browse the FAQs to get the essentials before you invest with BitVest.
How does BitVest make investment decisions?
We evaluate market depth, spreads, and volatility across venues, then execute rules-based strategies within defined risk caps.
Can I withdraw anytime?
Yes. Withdrawals follow settlement windows and network confirmations, and most BTC withdrawals clear within minutes.
Is my BTC custodied?
Funds are held in segregated wallets with monitored keys, and exchange API permissions are limited to trading only.
What plans do you offer?
We offer Starter through Ultra plans, each with different minimums and risk profiles. See the Investment Plans page for details.
Do I need to keep the app open?
No. Strategies run on our infrastructure 24/7, and the dashboard is for visibility, notifications, and controls.
Where do I get help if something breaks?
Visit the Help Center for guides or open a support request. We respond within one business day.
How are risk limits applied?
Each strategy has maximum drawdown, per-trade exposure, and daily loss thresholds that can pause execution when triggered.
Are returns guaranteed?
No. Returns vary with market conditions. We aim for consistency, but all investing carries risk.
What is the minimum deposit?
Minimums depend on the plan tier. Visit the Investment Plans page to see current requirements.
How long does account approval take?
Most accounts are approved within minutes after email verification.
Do you charge management or performance fees?
Fees depend on your plan tier. Any applicable fees are shown in your dashboard before you confirm.
Can I change my plan later?
Yes. You can upgrade or switch plans from your dashboard, subject to plan minimums.
What assets do you trade?
We focus on liquid digital assets and stablecoins with reliable market depth and pricing.
How is my data protected?
We use encryption in transit and at rest, access controls, and continuous monitoring for suspicious activity.
Is BitVest regulated?
BitVest operates under applicable financial regulations in supported regions. Availability varies by location.
What happens during high volatility?
Risk controls tighten, position sizes shrink, and strategies may pause to protect capital.
How often are strategies updated?
Models are monitored daily and refreshed when performance drifts or market regimes shift.
Can I use BitVest on mobile?
Yes. The dashboard is responsive and works on modern mobile browsers.
What if I forget my password?
Use the password reset link on the login page to regain access securely.
How do referrals work?
Share your referral link to earn rewards when new users complete their first deposit.
Do you provide tax documents?
You can export transaction history from your dashboard to assist with tax reporting.